faq

Modern Salon Services is exclusively for licensed salon professionals. You must register for a salon pro account to shop with us.

We currently sell and ship to licensed professionals in:
Texas (TX), Missouri (MO), Kansas (KS), Tennessee (TN), Oklahoma (OK), Arkansas (AR), and Kentucky (KY).

Each individual salon professional is considered a customer and is granted access to purchase through our B2B platform based on their affiliation with a salon company. Even though stylists may belong to the same salon, each has their own login and ordering privileges.

We operate as a B2B company. While each stylist is treated as an individual customer, their access is based on affiliation with a salon company. This ensures professional-only access while supporting independent ordering. The new website provides greater visibility into this structure.

You’re likely either:

• Not logged in
• Haven’t registered yet
• Or your registration is still pending approval

Registration can take up to 1 business day as we verify your information against our internal records.
Make sure you’re logging in with the same email address you used during registration.

Not sure if you’ve registered? Registration links are located throughout the website.

We process most registrations within 1 business day. You’ll receive an email once you’re approved.

• Shipping starts at $5, calculated as 10% of your order total, capped at $35
• Free shipping is available on orders over $1,000
• Our Modern Select program offers free shipping for eligible customers

Select Shipping is our free shipping program, automatically applied at checkout for enrolled customers. It’s coded to each individual customer, not the company.